Self-Exclusion

Self-Exclusion Options Available on Website

1. By using the Website, you agree on rules described in this Policy.
2. Once you as our Player realized that your gambling stops being a form of entertainment, turns into daily obsession and adversely affects your normal life order, we strongly encouraged you to use self-exclusion option.
3. Under the self-exclusion option, you can contact our support team via chat or email and let us know if you wish to stop gambling on the Website for a certain period of time or indefinitely. Upon receipt of your request, we will take necessary measures to block your access to the Account and cease sending any marketing and promotional materials.
4. If you wish to use temporarily self-exclusion, you shall contact us and specify a period of time during which you want to be excluded from any gambling activities on the Website. The minimum period of self-exclusion is 1 day. Once your Account has been self-excluded, you will not be able to re-activate the Account until the determined period is expired. Once the self-exclusion is lapsed, you will be able to resume use of your Account after requesting re-activation from our support service.
5. You can also opt for an indefinite self-exclusion, without any timeframe. Once activated, you will be able to request re-activation of your Account but we can refuse re-activation without justification.
6. As an alternative, you can opt for the self-exclusion via Curacao eGaming self-exclusion form. In this case, you will be excluded for a specified period but not shorter than 6 months.
7. Whenever option is chosen, you shall settle all your pending bets and wagers before requesting self-exclusion and also withdraw your balance, if any.
8. Being a self-excluded means that you will not be able to create a new Account within the Website, use pre-existing Account, make any transactions such as deposits, bets, wagers, withdrawals etc. Also, we will cease any marketing and promotional communication to your once self-exclusion is activated and until re-activation of your Account.

Other Advices

1. If you decide to activate self-exclusion on our Website, it is strongly recommended to activate this regime on any other online gambling Websites where you have open accounts.
2. Once your self-exclusion regime is active, we also encourage to seek for professional mental help from specialized organization such as Gambling Anonymous at or Gambling Therapy in order to effectively any adverse implications from compulsive gambling.