Responsible gaming policy
RESPONSIBLE GAMBLING
General Disclaimer and Notice of
Risks
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The Company (or “we”) is confident
that online gambling shall be only a form of entertainment and in
any case, shall not be viewed as a way of earning money to live. The
Company supports Players (or “you”) who understand this and
treat online gambling as a recreation measure.
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We have developed and published this
Responsible Gambling Policy in order to notify you on the adverse
consequences of excessive gambling. We inform you about potential
risks of compulsive or uncontrolled gambling, the need to prevent
underage gambling, and the potential of self-exclusion and other
measures of responsible gambling.
Your Consent
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By using the Website, you agree on rules
described in this Policy and confirm your commitment on the
principles of responsible gambling.
Protection of Minors and Parental
Control
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One of the milestones of responsible
gambling is to prevent any access of underaged persons to online
gambling. Any individual by registering on the Website and creating
the Account confirms that the appropriate gambling age (18 or higher
if required by the individual’s jurisdiction rules) has been
reached by individual.
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We do not permit anyone under the age of
18 or any higher age as required by the Player’s jurisdiction to
utilize any of the services the Company provides via Web-Site. We
reserve the right to verify any Player’s age and suspend any
Player’s Account until information verifying legitimate age is
provided. If the appropriate age is not confirmed, we reserve the
right to exclude any Player from its services.
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If any individual under the legitimate age
is found to be using the Website, its winnings forfeited and the
case may also be reported to the police. The same will apply to any
individual who is underage and plays on the Web-Site with someone
else´s stolen identity.
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We also wish to instruct any Players who
has minor living with them to:
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Install and maintain reputable filtering
and controlling software whether of general nature (such as
NetNanny, CyberPatrol) or anti-gambing ones (BetBlocker, GamBan).
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Do not save Player’s login details so
that anyone using the computer can access the Web-Site.
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Restrict minors’ access to any identity
or financial documents.
Responsible Gambling Principles
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The Company’s Players are the most
important part of the business. We are well-aware that some Players
face huge problems while keeping control over their gambling
activities and bankroll.
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To help you control your wagering, we urge
you to keep in mind the following principles:
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Do not borrow money to make bets, either
from friends & family or financial institutions as this could
lead to adverse financial implications.
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Remember that online gambling is just a
leisure activity and should not be considered a way of making
living so turning online gambling into a source of income is a
dangerous path.
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Please gamble only the amount of money
you can afford to lose and without which you can normally live.
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Decide on loss budget before making bets
and adhere to it.
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Keep track of money and time you spent on
online gambling.
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Do not play while in stress, intoxication
or depression.
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Do not try to cover your losses by making
more bets.
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Alternate online gambling with other form
of leisure or take frequent breaks.
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Make use of self-limitation tools.
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If you feel that you are getting in
trouble with gambling, use self-exclusion or opt-out measures and
immediately contact us or any problem gambling support
organization.
Identify Your Problems with Gambling
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In order to assess whether you already
have some issues with online gambling, please answer the following
questions:
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Do you stay away from work and study to
gamble or have you ever spent your time at work or college for
gambling at an online casino?
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Have you neglected the wellbeing of your
family for the sake of gambling?
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Have you ever had to sell your property
or borrow money to keep gambling?
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Have you ever lied to cover up the amount
of money or time you have spent gambling?
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If you lost in a game, do you feel you
must try and win back your losses as soon as possible?
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If you have answered “yes” to at least
one of the questions above, the Company urgently recommend you get
in touch with the specialized communities or organizations.
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The Company also encourage you to, in
addition to answering questions below, make self-assessment to
understand if you have gambling problems, using one of the following
tools:
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Whenever you identify any problems with
gambling, you could use any of the responsible gambling measures
offered by us
Responsible Gambling Measures
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To keep your gambling activities under
control, we encourage you use the following self-protection
mechanisms on our Web-Site:
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Self-exclusion. Please learn about
this option by clicking the respective link on the footer.
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Cool-down period. To help you stay
in control, we encourage you to take frequent breaks from gambling
by setting up a so-called cool-down period. This option will allow
you to freeze any possibilities to use the Web-Site and your
Account for a short time - between 1 hour to 48 hours. When the
cool-down period is activated, you are still allowed to log in and
withdraw your balance but no deposits, betting or gambling can be
made.
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Deposit limits. You can set up a
period between 24 hours till one week during which the amount of
deposit you can make will be limited by the amount as guided by
you. Within this period, you cannot increase the limit but are free
to decrease them.
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Betting limits. Similar to
deposits, you can set your own limits to help control the size of
the bets you make during the period between 24 hours to one week.
Within this period, you cannot increase the limit but are free to
decrease them.
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Losses limit. Except for deposit
and betting limit, you can set up the amount which you can afford
to lose during certain time.
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Time session limit. You may also
choose to impose a time limit of your gambling sessions.
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Your gambling history. To realize
a scale of how much you bet, you can check a full history of
transactions, withdrawals and deposits.
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Seek external help. Except for
using our own tools, you always can address your issues with
problem gambling organizations offering support and counseling such
as Gambling Anonymous or Gambling Therapy.